Guard+ Membership Terms and Conditions
Updated August 7, 2026
Tier
Coverage
Tier 1
Up to 2 blinds
Tier 2
Up to 5 blinds
Tier 3
The whole home
You can only join Guard+ Membership while placing an order, at checkout.
Cover for as long as you are a member
While your membership is active, your covered blinds are our responsibility. This includes accidents, damage caused by children or pets, sun fading, and problems that appear after the two-year warranty has ended. If something goes wrong, we repair, remake or replace the blind.
Limits. Covers blinds bought while your membership is active, up to the number of blinds in your tier. Cover ends when your membership ends.
100 nights to change your mind
Every order placed while you are a member has 100 nights from the day it arrives. Inside that time you can return the order for any reason and get your money back. Collection is free. Without a membership the trial is 30 nights.
Limits. One change-of-mind return every 12 months. One return covers one whole order, however many blinds are in it. After night 100 that order can no longer be refunded. Faults and warranty problems are fixed at any time and do not count towards this limit.
Free insured express shipping
Every member order ships express at no cost. This includes new orders, replacements, remakes, Moves With You and the Refresh. If a delivery is lost or damaged in transit, we send a replacement. You do not submit a claim and you do not wait for the courier investigation.
Priority manufacturing
Member orders enter production before non-member orders.
10% member discount
10% off every order while your membership is active. It is taken off the price you would otherwise pay, so it applies on top of a sale price and on top of the multi-blind discount.
Limits. The discount works only when you are logged in to your account. It does not apply to the order you subscribed with, only to later orders.
Moves With You
When you move home, we make new blinds for the windows in your new home at no cost.
Limits. Available after 12 paid months, then once every 24 months. Covers up to the number of blinds in your tier, and up to the total area of your covered blinds plus 10%. You pay for any area above that. Your old set is collected before the new set is made. Delivery is to the new address only.
The Refresh
After 24 paid months we remake one of your blinds at no cost, for any reason.
Limits. Available after 24 paid months, then once every 24 months. One blind each time, chosen from the blinds your tier covers.
The member line
A separate phone number answered by a person. You can also book a video call with our team to measure your windows before you order.
Gift pass
Once per membership year you can give member pricing to one other person for one order.
Limits. One person, one order, once per membership year. It gives the 10% discount only, not a membership.
Full terms
These terms form an agreement between you and MB "Gisko" for the Guard+ Membership service. They sit alongside our Terms of Service, which continue to govern the blinds you buy.
Guard+ Membership is a subscription that renews automatically. Your card is charged the membership price every month, on the same date you subscribed, and it keeps renewing until you cancel. You can cancel at any time in your account.
1.
Who we are
Guard+ Membership is provided by MB "Gisko", legal entity code 307015673, registered at V. Nagevičiaus g. 3, LT-08237 Vilnius, Lithuania. In these terms, "we", "us" and "Guard" mean MB "Gisko". "You" means the person who buys the membership.
2.
The words we use
Tier: your membership level. It sets your monthly price and how many blinds are covered.
Covered blind: a blind bought while your membership was active, within the number of blinds your tier allows.
100-night window: the 100 nights that begin on the day an order is delivered, during which that order can be returned for a refund.
Remedy: how we solve a problem without a refund. There are three. We repair the blind, remake it, or replace it. We decide which one.
Change-of-mind return: a return because you no longer want the blinds, not because anything is wrong with them.
Lapse: your membership ends, either because you cancelled it or because payment failed and was not fixed.
Membership year: each 12-month period counted from the day you subscribed.
3.
Joining
You can only join Guard+ Membership while placing an order, at checkout. It is not possible to join afterwards, or without placing an order. Your membership starts on the day you subscribe, not on the day your blinds arrive. Your benefits start on that day.
4.
Price, billing and renewal
The membership price is shown before you subscribe and includes VAT where it applies. You are charged when you subscribe and then on the same date every month. If a month does not contain that date, you are charged on the last day of that month. The membership renews automatically each month until you cancel it. The membership fee is separate from the price of your blinds and is not refundable, except where clause 22 gives you a right to a refund.
5.
If a payment fails
If a payment does not go through, we will keep trying for 14 days and let you know. Your benefits continue during those 14 days. If the payment has still not gone through at the end of that period, your membership lapses and all benefits end, including any 100-night window that is still open.
6.
Cancelling
You can cancel at any time in your account. Log in using the account icon in the site menu and cancel from there. No phone call or email is needed. Cancellation takes effect immediately. All benefits stop at that moment, including any 100-night window that is still open on an order you have already received. There is no refund of the month you are in or of any earlier month. Cancelling does not affect the blinds you already own. Your rights under our Terms of Service, Return Policy and Warranty stay as they are.
7.
Which blinds are covered
Cover applies to blinds bought while your membership was active, up to the number of blinds your tier allows. Tier 1 covers up to 2 blinds and Tier 2 covers up to 5 blinds. Tier 3 is described as covering the whole home and covers up to 10 blinds. If you own more eligible blinds than your tier allows, you tell us which ones are covered. That choice is final and cannot be changed afterwards. Blinds bought before your membership started are not covered, except in the situation described in clause 16.
8.
The 100-night trial
Every order you place while you are a member opens a 100-night window on the day it is delivered. This happens after every delivery, no matter how long you have been a member, and it includes deliveries made under Moves With You and the Refresh. Inside the window you can return that order for any reason and we refund you to the card you paid with. We arrange and pay for the collection. After night 100, a refund is no longer possible for that order. From that point we solve problems with a remedy under clause 9.
9.
Repair, remake or replacement
Once an order is outside its 100-night window, we solve problems by repairing the blind, remaking it, or replacing it. We choose which of the three, based on what is wrong. This continues for as long as you are a member. When you contact us about a problem, we offer a repair, remake or replacement first. We offer a refund only where the order is still inside its 100-night window. The free two-year warranty covers manufacturing faults for every customer, member or not. The membership covers more than that: accidents, damage caused by children or pets, sun fading, and problems that appear after year two.
10.
Change-of-mind returns
You can make one change-of-mind return every 12 months. One return covers one whole order, however many blinds are in it, and the order must still be inside its 100-night window. Faults, warranty problems and anything else covered by clause 9 do not count against this limit. Those are always solved, with no limit on how often.
11.
What cover does not include
Guard+ Membership does not cover:
deliberate damage;
fire, flood, storm and other events normally covered by home insurance;
theft or loss after delivery;
blinds installed anywhere other than a home you live in, including commercial premises and properties you rent out;
damage caused by installation that did not follow our installation guide;
blinds that have been modified, altered or repaired by you or by anyone other than us;
damage caused during a move you arranged yourself;
blinds you have sold, given away or no longer own;
blinds outside the number your tier allows, or not chosen by you under clause 7.
These exclusions do not affect your legal rights in relation to a faulty product.
12.
Moves With You
When you move home, we make new blinds for the windows in your new home at no cost.
Available after you have paid for 12 months, then once every 24 months;
It covers up to the number of blinds in your tier;
It also covers up to the total surface area of your covered blinds plus 10%. If the new windows need more than that, you pay for the surface area above that limit, at the price of the product you order;
We arrange and pay for the collection of your old set. The new set is made after the old set reaches us. If the old set is not returned, we do not make or ship the new one;
The new set is delivered to your new address only. We may ask you for photographs or other reasonable evidence of the move, and we may verify the address at delivery;
The new delivery is treated as a normal delivery and opens its own 100-night window.
13.
The Refresh
After 24 paid months you can have one blind remade at no cost, for any reason.
Available after 24 paid months, then once every 24 months;
One blind each time, chosen from the blinds your tier covers;
It is remade to the same measurements. If you want a different colour or fabric, tell us when you make the request;
The new delivery is treated as a normal delivery and opens its own 100-night window.
14.
The 10% member discount
While your membership is active you get 10% off every order. There is no time limit on it. It works from the day you subscribe until the day your membership ends.
The 10% is taken off the price you would otherwise pay at that moment. If there is a sale, it comes off the sale price. If the order qualifies for a multi-blind discount, the 10% is applied on top of it;
The discount is attached to your account. It applies only when you are logged in to the account that holds the membership. It cannot be used on another account or by another person;
The discount does not apply to the order you subscribed with. It applies to orders placed after it;
It does not apply to the membership fee and cannot be exchanged for cash.
15.
Changing your tier
You can move to a different tier at any time. The change takes effect at your next renewal, at that tier's price. If you move up a tier, the blinds that were already covered keep the time they have built up. The blinds that the upgrade newly brings into cover start from zero:
they receive the membership cover set out in clause 9, which is accidents, damage caused by children or pets, sun fading, and problems that appear after year two, after 90 days of paid membership counted from the date of the upgrade. Their free two-year warranty is not affected and applies as normal;
they count towards Moves With You after 12 paid months from the date of the upgrade;
they count towards the Refresh after 24 paid months from the date of the upgrade.
Moving up a tier does not shorten any of these periods and the newly added blinds cannot be used for a claim before they end.
If you move down a tier, you tell us which blinds stay covered, within the new tier's number. The rest stop being covered from the date the change takes effect.
16.
If your membership ends and you rejoin
When a membership ends, all benefits stop.
You can join again later by placing a new order and subscribing at checkout. If you do:
the blinds on the new order, and any order after it, are covered in the same way as for any other member;
the blinds you bought during your earlier membership become covered again after you have paid for 90 days, and only for repair, remake or replacement. A refund and the 100-night trial are never possible for those blinds, because their 100-night windows closed when the earlier membership ended;
every period counted in months starts again from zero, for all of your blinds, old and new. Months you paid before the lapse do not count. Moves With You becomes available again after 12 paid months counted from the day you rejoin, and the Refresh after 24 paid months counted from the same day. The change-of-mind return limit and the gift pass also start again from that day.
17.
The gift pass
Once per membership year you can give member pricing to one other person for one order. You give us their name and email and we apply the discount to that one order. The pass gives that person the 10% discount only. It does not give them a membership or any other Guard+ Membership benefit.
18.
Shipping, priority and the member line
While you are a member, every order ships express at no cost to you. This covers new orders, replacements, remakes, Moves With You and the Refresh. If an order is lost or damaged in transit, we send a replacement. You do not need to submit a claim or wait for the courier's investigation. Member orders are placed into production ahead of non-member orders. Production and delivery times are estimates and are not guaranteed. Members can call our dedicated number and can book a video call with our team to measure windows before ordering.
19.
How the free promises fit in
Guard+ Membership adds to what every Guard customer already gets. It does not replace or reduce it. The 30-night trial, the free remake if the measurements were wrong, free collection of returns and the two-year warranty remain free for everyone, member or not.
20.
Using the membership fairly
Guard+ Membership is for your own home and your own use. We may suspend or end a membership immediately, refuse a claim, and decline to sell you a membership again, if we find fraud, false or repeated dishonest claims, abuse of the benefits, resale of member pricing, or use of the membership for someone else's benefit other than through the gift pass. Where we end a membership for this reason, no refund is given.
21.
Changes to Guard+ Membership
We may change the price, the tiers, the benefits or these terms, and we may withdraw Guard+ Membership altogether. If we do, we will email you at least 30 days before the change applies to you. The change then takes effect from your next renewal after that notice. If you do not want to continue on the new price or the new terms, cancel before that date. If you stay a member after it, the change applies to you. If we withdraw Guard+ Membership entirely, your membership runs to the end of the month you have already paid for and then ends.
22.
Your legal rights
Nothing in these terms limits the rights you have under the consumer law of the country you live in. If you live in the European Union or the European Economic Area, you have 14 days from the day your membership starts to withdraw from it. If you asked us to start the membership straight away and you then withdraw, you pay for the part of the period you used. To withdraw, email support@guardblinds.com. This is separate from the 100-night trial on your blinds. If you live in the United States, the consumer protection and automatic renewal laws of your state apply and are not limited by these terms. If you live anywhere else, the mandatory consumer laws of the country you live in apply and are not limited by these terms. Your rights in relation to the blinds themselves are set out in our Terms of Service, Return Policy and Warranty, and are not changed by holding or cancelling a membership.
23.
Governing law and disputes
This agreement is governed by the law of the Republic of Lithuania. If you are a consumer, you also keep the protection of any mandatory rules of the country you live in. If you believe your rights have been affected, email support@guardblinds.com and we will reply within 14 calendar days. If we cannot resolve it between us, consumers in the EU may contact the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, Lithuania, tarnyba@vvtat.lt, https://www.vvtat.lt) or use the online dispute resolution platform at https://ec.europa.eu/odr. Disputes that reach court are settled by the courts of the Republic of Lithuania.
24.
Contact
MB "Gisko", V. Nagevičiaus g. 3, LT-08237 Vilnius, Lithuania.
support@guardblinds.com | +1 (888) 386-3094, Monday to Friday, 10am to 5pm ET.
Updated August 7, 2026. We keep earlier versions on file. The version that applies to you is the one in force on the day you subscribed or renewed.
